2017年1月11日 星期三

Size increasing on disk at "C:\PROGRAMDATA\MICROSOFT\WINDOWS\WER\REPORTQUEUE"

Symptom
=========
Size increasing on disk at "C:\PROGRAMDATA\MICROSOFT\WINDOWS\WER\REPORTQUEUE"


Resolution
===========
We followed the below steps to resolve the issue.
1. Delete C:\Windows\WinSxS\pending.xml and pending.xml.01xxxxxxxxxxxxxxxxxxxxxx
2. HKLM\COMPONENTS\Value - PendingXmlIdentifier and Value - AdvancedInstallersNeedResolving  and Value - NextQueueEntryIndex existed. Deleted them.
3. Rebooted the machine.
4. Ran sfc /scannow

5. Deleted the contents of :\PROGRAMDATA\MICROSOFT\WINDOWS\WER\REPORTQUEUE 

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