SCOM 2016,Unable to resolve the user xxx associated with the user role. Error code 1332

Problem

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Unable to resolve the user xxx associated with the user role. Error code 1332

Cause

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Normally – when you have a trust with a remote account domain, and you want to add users from the rote domain to SCOM, things go perfectly.

However, if the user account in the remote domain uses a different UPN name than the SAM account name – the SCOM UI block’s it.

  

Solution

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Use SCOM PowerShell to add these users to the role:

$Role = Get-SCOMUserRole -Name "MSFT TEST"
$Role | Set-SCOMUserRole -User ($Role.Users + "MSFT\jimmytest")