2014年5月5日 星期一

Forwarder is unable to connect to collector Event id 4369 in forwarder event view




Cause
======
This can occur if the certifciate used by the forwarder does not have it's Root CA certificate in the Trusted Root Certification Authorities store for computer.
Error code # for hex 0x80090325 / decimal -2146893019 translates to SEC_E_UNTRUSTED_ROOT winerror


Analyze
=========
You may get below event in ACS Forwarder computers event log:
Event Type: Warning
Event Source: AdtAgent
Event Category: None
Event ID: 4369
Date: <date>
Time: <time>
User: NT AUTHORITY\NETWORK SERVICE
Computer: <computer>
Description:
Forwarder unsuccessfully tried to connect to the following collector(s):
<collectorname>:51909, status: 0x80090325 (TCP connect), source: registry
addresses tried:
<IP of collector>:51909



Solution
=========
Reimport Root CA certificate in the Trusted Root Certification Authorities store

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